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Why is ITIL important? |
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Managing process and change is essential to an organizations ability to efficiently document workflow and promote quality service within the IT environment. |
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How can C² Enterprise Help? |
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C² Enterprise fully supports the ITIL process framework. Organizations ready to adopt ITIL can improve the level of services. The entire IT services department can rely on the C² Enterprise solution. Our solution eases the creation and maintenance of a CMDB (configuration management database) to handle elements of configuration like equipment, software, incidents, changes and contracts for services level agreements. |
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Below is a list of supported processes |
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Incident Management |
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Problem Management |
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Change Management |
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Release Management |
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Configuration Management |
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Verification by Stay Technologies |
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STAY Technologies is well known and recognized North American based company for its expertise in the field of ITIL assessment. STAY Technologies has certified the conformity of C2 Enterprise to operate within the best practices widely accepted in the field of IT Services management. The evaluation was specifically made on the capability of C2 Enterprise to meet requirements of the entire organization offering IT services. |
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To learn more about ITIL and how it can benefit your organization, click one of the following resource links: |
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http://www.itil.co.uk/about.htm |
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http://www.staytech.com/ |
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www.itsmf.com |
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www.itsmfportal.net |
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