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Easy call logging from the best interface in the industry |
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Auto escalation through user defined process rules |
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Instant access via web browser for both technicians and end users |
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Powerful customizable workflow capabilities to manage all your internal processes |
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Deep and flexible reporting features |
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Customizable interface for your corporate look and feel |
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Roles based security |
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Powerful search features for both technicians and end users |
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Auto email notification keeping everyone in the loop |
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Asset management with auto discovery for immediate and accurate network information |
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Flexibility to manage your unique environment |
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